FAQ's

About Purposeful Stores

What is Purposeful Stores? What is Purposeful Stores?

We partner with authors and speakers to promote their positive message on quality merchandise and apparel.

We offer stand alone sites and single pages on this site and have been in this industry since 2019.

How do I get a page? How do I get a page?

If you are an author or speaker with a message about mindset, inspiration, or leadership and would like a page or full stand alone site, reach out to David@PurposefulStores.com to discuss your goals.

Who owns Purposeful Stores? Who owns Purposeful Stores?

Purposeful Stores is an initiative of DCL Solutions, LLC.

Payments & Safety

Is my payment data safe with you? Is my payment data safe with you?

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover.

Do you accept online payments? Do you accept online payments?

Yes, we accept online payments. All payment processing and vital customer information is quick, easy, and secure.

Learn more about our store's safe checkout experience (powered by Shopify) here.

Where can I learn more about the payment and processing on your store? Where can I learn more about the payment and processing on your store?

For more insight, you may also want to read Shopify’s Terms of Service here or Privacy Statement here.

What forms of payment do you accept? What forms of payment do you accept?

We accept payments from major credit card companies like Visa, Mastercard, and American Express. You may also use Apple Pay.

Shipping & Delivery

How long does it take to get my products? How long does it take to get my products?

Orders are produced after the order is placed. You can expect your order to ship in 5-7 business days (typically 3-5 business days).

We ship from Jacksonville, FL. Shipping takes up to 5 business days.

If you need your order sooner, please reach out directly to David@PurposefulStores.com.

How much does it cost? How much does it cost?

We have a flat rate shipping policy. Shipping is $5.95.

Orders over $75 receive free shipping.

Is there free shipping? Is there free shipping?

Yes, orders over $75 receive free shipping.

Do you ship internationally? Do you ship internationally?

Not at this time. Please reach out to David@PurposefulStores.com for questions.

Warranty & Replacement

Do you offer warranty for your products? Do you offer warranty for your products?

All our products are subject to quality control.

Our warranty provides a guarantee against manufacturer defects. You must notify us within 5 business days of receiving your order to receive a full replacement.

The warranty is voided on worn apparel.

It does not cover issues that are not attributable to a manufacturer defects.

Returns & Refunds

Do you offer refunds? Do you offer refunds?

Yes, we offer refunds for items not yet worn, washed, or used.

The customer is responsible for shipping costs related to a refund.

Who pays the shipping costs in the case of a refund when the order doesn't have free shipping? Who pays the shipping costs in the case of a refund when the order doesn't have free shipping?

When an order does not include free shipping, all shipping costs (including the return shipping) are handled by the customer.

Who pays the shipping costs in the case of a refund when the order has free shipping? Who pays the shipping costs in the case of a refund when the order has free shipping?

When an order includes free shipping, only the cost of the return shipping is handled by the customer.